Course Terms & Conditions

When you register online or by phone for any of the Edgesource Training Solutions (hereby known as Edgesource) courses, you agree to be bound by the following “Terms and Conditions”:

Course Fee:

We realize personal issues or emergencies arise.  Therefore, we offer a consumer-friendly, and best-in-the-industry policy.

  1. To reschedule or cancel a reserved seat, a request must be made to training@edgesource.com. For all students, this policy starts immediately after registration.
  2. If the student cancels after registration, the following cancellation fees apply:
    1. Cancellation from the time of registration to 31 days prior to class start: Full refund.
    2. Cancellation from 30 days to 15 days prior to class start: 50% of the course registration or the option to reschedule to another course date or offered course (subject to availability), without additional charges or returns of any payment.
    3. Cancellation from 14 days to 7 days prior to class start: 75% of the course registration or the option to reschedule to another course date or offered course (subject to availability), without additional charges or returns of any payment.
    4. Cancellation from 6 days to 24 hours prior to class start: 100% of the course registration or the option to reschedule to another course date or offered course (subject to availability), without additional charges or returns of any payment.
    5. Cancellation from 24 hours to start of class: 100% of the course registration or the option to reschedule to another course date or offered course (subject to availability), with a $250.00 fee.
  3. In the event a student does not show up for a scheduled class and the student did not reschedule it with Edgesource within 24 hours of the class’s start time, that student may transfer his or her registration for that course to another date, but the student will be charged a $250.00 fee to do so.

Cancellation Policy:

  1. All classes require a minimum of five (5) students.
  2. Any class may be cancelled due to insufficient enrollment, inclement weather, instructor illness, or other unforeseen circumstances.
  3. If any scheduled class is cancelled by Edgesource due to situations identified in #2 directly above, you will be provided the option to be enrolled in the next available course date, to enroll in a different date for that same course that may better fit your schedule, or you may request to attend a different course from our available course offerings.
  4. If a student cancels a reservation for a class, a refund will be returned in accordance with the Rescheduling and Cancellation Policy paragraph below.

Rescheduling and Cancellation Policy:

We realize personal issues or emergencies arise.  Therefore, we offer a consumer-friendly, and best-in-the-industry policy.

  1. To reschedule or cancel a reserved seat, a request must be made to training@edgesource.com. For all students, this policy starts immediately after registration.
  2. If the student cancels after registration, the following cancellation fees apply:
    1. Cancellation from the time of registration to 31 days prior to class start: Full refund.
    2. Cancellation from 30 days to 15 days prior to class start: 50% of the course registration or the option to reschedule to another course date or offered course (subject to availability), without additional charges or returns of any payment.
    3. Cancellation from 14 days to 7 days prior to class start: 75% of the course registration or the option to reschedule to another course date or offered course (subject to availability), without additional charges or returns of any payment.
    4. Cancellation from 6 days to 24 hours prior to class start: 100% of the course registration or the option to reschedule to another course date or offered course (subject to availability), without additional charges or returns of any payment.
    5. Cancellation from 24 hours to start of class: 100% of the course registration or the option to reschedule to another course date or offered course (subject to availability), with a $250.00 fee.
  3. In the event a student does not show up for a scheduled class and the student did not reschedule it with Edgesource within 24 hours of the class’s start time, that student may transfer his or her registration for that course to another date, but the student will be charged a $250.00 fee to do so.

Copyright and Proprietary Property:

Edgesource will provide course materials, which are copyrighted property of Edgesource and our instructors.

  1. Materials may consist of a mix of Edgesource originally-created information, significant references or direct permission reuse of instructor and certification body (CompTIA, EC-Council, PMI) materials, and other information.
  2. Please respect the time and effort that were put into making the course materials. They’re copyrighted by Edgesource or the other content creators.  You many not record the course, copy the course materials, or share the course materials – in whole or in part – with anyone without prior written consent of the copyright holder.  If you do, that violation would be copyright infringement and all such violations will be pursued to the fullest extent of the law. .

Warranty:

  1. Your experience, education, test-taking ability, and dedication, among other factors, will determine your probability of passing vendor sponsored (CompTIA, EC-Council, PMI) certification exams.
  2. Edgesource cannot guarantee a student’s success in passing certification exams, and no such guarantee is offered, implied, or granted in any way. There are no warranties, express or implied, by operation of law or otherwise for the use or results of the course and materials, that the student will successfully complete certification exams after completing a course.
  3. There are no other warranties, express or implied, by operation of law or otherwise for the use or any results arising from the use of the course and materials, that you will successfully complete the course, or than any level of knowledge will be attained by you. Edgesource fully disclaims any implied warranties included the implied warranties of merchantability and fitness for a purpose.
  4. If you fail an instructor-sponsored certification, your sole and exclusive remedies are as follows:
  5. If you fail the exam on your first attempt, Edgesource will not provide you with a complimentary new exam voucher fee in whole or in part. The cost of registering for and taking a re-test of that exam shall be the sole responsibility of the examinee.
  6. If for any reason you wish to re-take any day of the course, you may do so within 60 days of your registered course’s end date, for a fee of $150.00 per day you wish to repeat.

Limitation of Liability:

Edgesource shall not be liable under any theory (wither in contract, tort, or otherwise) for any consequential, special, indirect, incidental, punitive or exemplary damages (including and without limitation – lost profits, lost savings, or loss of goodwill) suffered or incurred in connection with any performance or non-performance under this agreement, even if the other party has been advised of the possibility of such damages.

Governing Law & Jurisdiction:

  1. This agreement will be interpreted and the rights and liabilities of the parties determined in accordance with the laws of the Commonwealth of Virginia. All disputes here-under may be brought only in the state and federal courts located in Alexandria, Virginia.
  2. The parties hereby irrevocably consent to the exclusive jurisdiction of such those courts. The parties agree that the venue provided above is the most convenient for both parties and waive any objection to venue and any objection based on a more convenient forum in any action instituted under this agreement.

Other:

Edgesource reserves the right to change the location of a class.  Students currently registered in the class will be notified via the e-mail address on file if a location change occurs. If it would be a hardship for you to attend class in the new location, you may reschedule the class at no charge within 48 hours of receiving notice of the change of location.

By agreeing to these “Terms and Conditions,” you certify that you were provided with all the course material(s) intended for this class and agree to the terms outline above.

The foregoing contains the entire agreement between the parties, and which supersedes any prior oral or written agreements, commitments, understandings, or communications with respect to the subject matter of this agreement.  No change, modification, alteration, or addition to the terms and conditions of this agreement shall be binding unless in writing and signed by authorized representatives of both parties.

PRICE-MATCH GUARANTEE: Find a different provider offering the same class within 30 days of our date at a lower price and we’ll match that price. Conditions apply.LEARN MORE
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